Privacy Policy

Fresh Start Multiservices LLC

Effective Date: January 2026‍
Last Updated: January 2026

Fresh Start Multiservices LLC ("we," "us," "our," or the "Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our business formation, compliance, transportation, administrative, financial, and tax services.

Please read this Privacy Policy carefully. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. INFORMATION WE COLLECT

We collect information in several ways when you interact with our website and services:

A. Personal Information You Provide

When you utilize our services, contact us, or create an account with Fresh Start Multiservices LLC, we may collect:

  • Full name and contact information (email address, phone number, mailing address)
  • Business name, structure, and location
  • Tax identification numbers (EIN, SSN, FEIN)
  • Banking and billing information
  • Driver's license or other government-issued identification
  • Employment history and contractor information
  • Company formation and ownership details
  • Transportation and DOT compliance information (MC numbers, carrier credentials, vehicle registration details)
  • Insurance information and coverage details
  • Payment information and transaction history

B. Service-Related Information

For clients using our services, we collect:

  • Business documentation and records
  • Regulatory filings and permits
  • IFTA, IRP, UCR, and DOT compliance documentation
  • Dispatch and vehicle records
  • Employee and contractor records
  • Financial and accounting information
  • 1099 and tax form details
  • Documentation scans and translations

C. Communication Information

  • Emails, messages, and correspondence with our team
  • Inquiry details and consultation requests
  • Newsletter subscription preferences
  • Feedback and survey responses

D. Usage and Technical Data

  • Website browsing behavior (pages visited, time spent, searches performed)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies
  • Analytics data about your interactions with our site

2. HOW WE USE YOUR INFORMATION

Fresh Start Multiservices LLC uses the information we collect for the following purposes:

Service Delivery

  • Processing and fulfilling your service requests
  • Completing business formations, permits, licenses, and regulatory filings
  • Providing DOT, IFTA, IRP, and UCR compliance support
  • Preparing documentation and forms (1099s, employment contracts, etc.)
  • Managing dispatch services, driving record requests, and safety audits
  • Coordinating with accounting professionals and financial institutions
  • Processing payments and managing billing

Communication

  • Responding to your inquiries and providing customer support
  • Sending service updates, confirmations, and deadline reminders
  • Notifying you about important regulatory changes and filing dates
  • Requesting feedback and conducting surveys

Marketing and Business Development

  • Sending newsletters and informational content (you can opt out anytime)
  • Promoting our services and special offerings
  • Announcing new services or service enhancements
  • Building mailing lists for deadline reminders and compliance notifications

Legal and Compliance

  • Complying with applicable laws, regulations, and legal obligations
  • Maintaining records for audit and compliance purposes
  • Responding to government requests and regulatory inquiries
  • Protecting against fraud, abuse, and security threats

Business Operations

  • Improving our website functionality and user experience
  • Analyzing service usage and performance
  • Training staff and quality assurance
  • Customizing your experience based on your business type
  • Aggregating data for statistical and analytical purposes

3. INFORMATION SHARING AND DISCLOSURE

Fresh Start Multiservices LLC maintains strict confidentiality standards. However, we may share your information in the following limited circumstances:

Service Providers and Partners

  • Accounting professionals and tax preparers you authorize
  • Financial institutions and factoring companies
  • Government agencies for required filings and permits
  • Insurance providers and commercial insurance partners
  • Payment processors and banking partners
  • Website hosting providers and technology vendors

Legal Compliance

  • To comply with federal, state, and local laws and regulations
  • To respond to lawful government requests, subpoenas, and court orders
  • To establish, exercise, or defend legal claims
  • To enforce our Terms & Conditions and other agreements
  • To protect against fraud, security threats, or illegal activities

Business Transitions

  • In the event of a merger, acquisition, bankruptcy, or sale of assets
  • Information may be transferred as part of the transaction

Third-Party Services

  • We may use third-party tools for website analytics, email marketing, and payment processing
  • These third parties are contractually obligated to protect your information

Aggregate Data

  • We may share anonymized or aggregated data that cannot identify you for research, marketing, or analytical purposes

4. DATA SECURITY

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure document storage and handling procedures
  • Access controls and user authentication
  • Regular security audits and assessments
  • Confidentiality agreements with employees and contractors

However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security of data transmitted over the internet or electronic storage systems. You use our services at your own risk.

5. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

Right to Access

You have the right to request access to the personal information we hold about you.

Right to Correction

You may request that we correct inaccurate or incomplete information.

Right to Deletion

You may request deletion of your personal information, subject to legal retention requirements.

Right to Opt-Out

  • You can unsubscribe from marketing emails and newsletters at any time by clicking the unsubscribe link in our emails
  • You can manage your communication preferences by contacting us directly
  • You may opt out of non-essential cookies through your browser settings

Right to Data Portability

You may request a copy of your information in a commonly used format.

Exercising Your Rights

To exercise any of these rights, please contact us at:

  • Email: freshstartmultiservicesllc@gmail.com
  • Phones: +1 (281) 512-8425, +1 (786) 843-8053
  • Mailing Address: 27286 Pyeatt Ln, Conroe, TX 77385

We will respond to your request within 30 days, or as required by applicable law.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your experience:

  • Session Cookies: Temporary cookies that help us understand how you use our site
  • Persistent Cookies: Longer-lasting cookies for preferences and analytics
  • Analytics Tools: We may use Google Analytics or similar services to track website performance

You can control cookies through your browser settings and decline non-essential cookies. However, some cookies are necessary for website functionality.

7. THIRD-PARTY LINKS AND WEBSITES

Our website may contain links to third-party websites, including:

  • Government agency websites for filings and permits
  • Financial institutions and insurance providers
  • Software and service partner websites
  • Social media platforms

Fresh Start Multiservices LLC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external sites before providing your information.

8. CHILDREN'S PRIVACY

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal and regulatory requirements
  • Maintain business and financial records
  • Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and applicable law. For example:

  • Business formation documents are retained per state requirements
  • Tax and compliance records are generally retained for 3 years
  • Financial records follow IRS retention guidelines
  • Marketing preferences are retained until you unsubscribe

10. INTERNATIONAL DATA TRANSFERS

Fresh Start Multiservices LLC is based in the United States. Your information may be stored, processed, and transferred within the United States and may be subject to U.S. laws. By using our website and services, you consent to the transfer of your information to the United States.

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and used
  • Right to delete personal information we have collected
  • Right to opt-out of the "sale" of personal information
  • Right to non-discrimination for exercising your privacy rights

For California privacy requests, please contact us with the subject line "California Privacy Request."

12. CHANGES TO THIS PRIVACY POLICY

Fresh Start Multiservices LLC may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification (if we have your email)
  • Obtaining your consent if the changes are material and require it

Your continued use of our website and services following the posting of changes constitutes your acceptance of the revised Privacy Policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Fresh Start Multiservices LLC

  • Email: freshstartmultiservicesllc@gmail.com
  • Phones: +1 (281) 512-8425, +1 (786) 843-8053
  • Mailing Address: 27286 Pyeatt Ln, Conroe, TX 77385
  • Website: freshstartmultiservices.com

We will respond to your inquiries within 10 business days.

14. ADDITIONAL INFORMATION

Accessibility: This Privacy Policy is available in an accessible format. If you need an alternative format, please contact us.

Governing Law: This Privacy Policy is governed by the laws of Texas, without regard to conflicts of law principles.

Fresh Start Multiservices LLC © 2026. All Rights Reserved.

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